1. Introduction

At CS Gaming Hub ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website csgaminghub.com (the "Website").

We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal data. By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.

2. Data We Collect

We collect several types of information from and about users of our Website, including:

2.1. Personal Data

When you interact with our Website, we may collect personal data that identifies you as an individual. This includes:

  • Contact Information: Name, email address, phone number, and postal address when you fill out our contact form.
  • Account Information: Username, password, and account preferences if you create an account.
  • Communication Data: Information you provide when you communicate with us through email, contact forms, or other methods.
  • Newsletter Subscription: Email address when you subscribe to our newsletter.
  • Profile Information: Information you provide in your user profile, including profile pictures, social media handles, and gaming preferences.

2.2. Usage Data

We automatically collect certain information about your equipment, browsing actions, and patterns when you navigate through and interact with our Website, including:

  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Website.
  • Usage Information: Pages visited, time spent on those pages, referring/exit pages, search terms, and clickstream data.
  • Location Data: General geographic location based on your IP address.

3. How We Use Your Data

We use the information we collect for various purposes, including:

  • Providing Services: To deliver the content, products, and services you request, process transactions, and manage your account.
  • Communication: To respond to your inquiries, comments, or questions, and to provide customer support.
  • Newsletters and Marketing: To send you newsletters, updates, and marketing communications about our services (with your consent where required by law).
  • Website Improvement: To analyze usage patterns, diagnose technical problems, and enhance the user experience of our Website.
  • Security: To detect, prevent, and address technical issues, fraud, and other illegal activities.
  • Legal Compliance: To comply with applicable legal obligations, industry standards, and our policies.

4. Cookies and Similar Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content.

4.1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They help the website recognize your device and remember certain information about your visit, such as your preferences and actions.

4.2. Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the Website to function properly and cannot be switched off in our systems.
  • Performance/Analytics Cookies: These cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously.
  • Functional Cookies: These cookies enable the Website to provide enhanced functionality and personalization.
  • Targeting/Advertising Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.

4.3. Cookie Management

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly.

4.4. Other Tracking Technologies

In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies to track and analyze usage information, including how you engage with our emails and online content.

5. Data Sharing and Disclosure

We may share your personal data with the following categories of recipients:

  • Service Providers: Third-party vendors who perform services on our behalf, such as web hosting, data analysis, payment processing, and customer service.
  • Business Partners: We may share information with business partners to offer you certain products, services, or promotions.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • With Your Consent: We may share your personal data with other third parties with your consent or direction to do so.

We do not sell your personal data to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access: The right to request copies of your personal data.
  • Rectification: The right to request that we correct any inaccurate or incomplete personal data.
  • Erasure: The right to request that we delete your personal data.
  • Restriction: The right to request that we restrict the processing of your personal data.
  • Data Portability: The right to request the transfer of your personal data to another organization or directly to you.
  • Objection: The right to object to our processing of your personal data.
  • Withdraw Consent: The right to withdraw consent at any time where we rely on consent to process your personal data.

To exercise any of these rights, please contact us using the details provided in the "Contact Information" section below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data.

8. Children's Privacy

Our Website is not intended for children under the age of 16, and we do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us, and we will take steps to delete such information.

9. International Data Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

By using our Website or providing us with your personal data, you consent to the transfer of your personal data to countries outside your country of residence, including the United States, where our servers are located.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date, and the updated version will be effective as soon as it is accessible.

We encourage you to review this Privacy Policy regularly to stay informed of how we are protecting your information.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

CS Gaming Hub Ltd
2 Carole Bridge
New Jaydentown, ST21 6SR
United Kingdom

Email: privacy@csgaminghub.com
Phone: +441708833417